Privacy Policy

Effective Date: May 5, 2025

TW Electric Service Inc.
 6275 NC-50 STE 105
 Benson, NC 27504
 www.twelectricservice.com
Info@twelectricservice.com
 (919) 902-2109

Introduction

At TW Electric Service Inc. (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services or visit our website, www.twelectricservice.com.

By using our services, website, or communicating with us, you agree to the terms of this policy.

Information We Collect

We may collect the following types of personal information:

1. Information You Provide

  • Name, email address, phone number, mailing address

     

  • Service requests, project details, and any messages sent via forms, email, or social media

     

  • Payment-related information (processed securely via third-party platforms)

     

2. Information Collected Automatically

When you visit www.twelectricservice.com, we may collect:

  • IP address, browser type, operating system

     

  • Pages viewed and time spent on our site

     

  • Device type and usage data
     This data helps us improve the functionality and user experience of our website.

     

How We Use Your Information

We use your information to:

  • Provide, schedule, and manage electrical services

     

  • Respond to inquiries and provide estimates

     

  • Send service reminders, appointment confirmations, and follow-ups

     

  • Share promotions or updates (opt-out available anytime)

     

  • Ensure regulatory compliance and maintain service records

     

  • Improve our services and website experience

     

Sharing Your Information

We do not sell or rent your personal information.

We may share information with:

  • Licensed technicians and internal staff to fulfill your service requests

     

  • Third-party service providers for communications, scheduling, payment processing, or marketing (e.g., CRM systems, form tools)

     

  • Legal authorities when required by law or in response to legal requests

     

All partners and vendors are expected to uphold data confidentiality and follow applicable privacy regulations.

Your Privacy Rights

You have the right to:

  • Access the personal data we hold about you

     

  • Request correction or deletion of your information

     

  • Opt out of promotional emails or texts
     To exercise these rights, contact us at Info@twelectricservice.com.

     

Data Security

We implement reasonable technical and organizational measures to protect your data. While no system is 100% secure, we take privacy and security seriously and do our best to safeguard your information.

Cookies & Tracking

Our website may use cookies and similar technologies to enhance functionality and track usage. You can adjust your browser settings to disable cookies if you prefer.

Children’s Privacy

Our services and website are not intended for children under the age of 13. We do not knowingly collect personal data from children.

Business Information

TW Electric Service Inc. is a licensed and insured electrical contractor in the state of North Carolina, proudly serving customers since 1995.
 Business hours:
 Monday – Friday: 7:00 AM – 3:00 PM

Contact Us

For questions about this Privacy Policy or your personal information, please contact:
 Email: Info@twelectricservice.com
 Phone: (919) 902-2109
 Website: www.twelectricservice.com