Terms and Conditions

Effective Date: May 5, 2025

Welcome to TW Electric Service Inc. Please read these Terms and Conditions (“Terms”) carefully before using the www.twelectricservice.com website (the “Website”) operated by TW Electric Service Inc. (“us,” “we,” or “our”).

Your access to and use of the Website is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Website.

1. Website Use and Purpose

The Website is intended to provide information about our electrical services, showcase our work, and offer a means for potential and existing customers to contact us, request information, and schedule services. You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by any third party.

2. Intellectual Property

The Website and its original content, including text, graphics, logos, images, as well as the compilation thereof, and any software used on the site, is the property of TW Electric Service Inc. or its suppliers and is protected by copyright and other intellectual property laws. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of TW Electric Service Inc.

3. Service Estimates and Agreements

  • Informational Purpose: Content on this Website, including descriptions of services, is for informational purposes only.

  • Estimates: Any estimate or quote provided via a website form or initial phone call is non-binding and based on the information you provide. A final, binding quote for services can only be provided after a formal, on-site assessment by one of our licensed technicians.

  • Service Agreement: All electrical work performed by TW Electric Service Inc. is governed by a separate, signed Service Agreement, which will detail the full scope of work, project costs, payment terms, and any applicable warranties. The terms of the Service Agreement will supersede any information presented on this Website.

4. User Accounts

If you create an account on our Website or a third-party portal linked from our Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

5. Links to Third-Party Websites

Our Website may contain links to third-party websites or services that are not owned or controlled by TW Electric Service Inc. (e.g., payment processors, scheduling software).

TW Electric Service Inc. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites. You acknowledge and agree that TW Electric Service Inc. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.

6. Disclaimer of Warranties

The Website is provided on an “AS IS” and “AS AVAILABLE” basis. TW Electric Service Inc. makes no representations or warranties of any kind, express or implied, as to the operation of the Website or the information, content, or materials included therein.

This disclaimer does not affect any warranties related to electrical services performed, which are provided separately in your Service Agreement.

7. Limitation of Liability

In no event shall TW Electric Service Inc., its directors, employees, or agents, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Website; (ii) any conduct or content of any third party on the Website; and (iii) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory.

8. Indemnification

You agree to defend, indemnify, and hold harmless TW Electric Service Inc. and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of your use and access of the Website.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of North Carolina, United States, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Website after any revisions become effective, you agree to be bound by the revised terms.

11. Contact Us

For any questions about these Terms and Conditions, please contact us:

TW Electric Service Inc.
Address: 6275 NC-50 STE 105, Benson, NC 27504
Email: Info@twelectricservice.com
Phone: (919) 902-2109